How to report a bug or technical glitch in the app?

Reporting a bug on Indwin  in 2026 ensures that the technical team can fix it quickly. For the most effective response, use these specific channels:

1. Use the In-App «Feedback» Tool

The fastest way to report a glitch is directly through the app, as it automatically attaches your device info.

• How to find it: Go to the «Mine» or «Account» tab and look for «Feedback,»»Report a Bug,» or a «?» icon.
• What to include: Briefly describe what happened (e.g., «Aviator button froze during cash-out») and attach a screenshot if possible.

2. Telegram Support Bot

The official Telegram bot (@Indwin7_Official) usually has a dedicated command for bugs.

• The Process: Type /bug or select «Technical Issue» from the menu.
• Details needed: You will likely be asked for your User ID, the time of the incident, and a description of the error.

3. Email for Complex Issues

If the bug caused you to lose money or is difficult to explain in a short message, send a detailed email to [email protected].

• Subject Line: Use a clear subject like: BUG REPORT - [Game Name] - [Your User ID].
• Evidence: Attach a screen recording or multiple screenshots. In 2026, the tech team prioritizes reports that include the «Round ID» or «Transaction ID.»

Effective Bug Reporting Checklist:

To get your report prioritized, make sure you answer these four questions:

• What was the bug? (e.g., «The ‘Deposit’ button didn’t react when clicked.»)
• When did it happen? (Include date and exact time in IST.)
• What device are you using? (e.g., «Samsung S24, Android 14.»)
• Can you repeat it? (Does it happen every time you open that specific game, or was it a one-time glitch?)