What to do if money is debited from the bank but not added to Indwin 7?
Last updated: 10-03-2026
Relevance verified: 10-08-2026
If your money was debited from your bank account but hasn’t appeared in your Indwin 7 wallet, stay calm—this is usually a sync delay. Follow these steps to resolve it:
- Wait 15–30 Minutes: High traffic on UPI servers (NPCI) often causes a delay in the «Success» signal reaching the casino. Refresh your Indwin balance after a short wait.
- Submit the UTR Manually: If you did a manual transfer, the system won’t know you paid until you tell it.
- Find the 12-digit UTR/Ref No. in your GPay/PhonePe/Paytm history.
- Go back to the Indwin deposit page and enter this number in the «UTR/Transaction ID» field.
- Contact Live Support: If the balance isn’t updated after 30 minutes, open the Live Chat on Indwin 7 and provide:
- Your Username.
- A Screenshot of the successful payment receipt from your banking app.
- The 12-digit UTR number.
- Automatic Refunds: If the transaction actually failed on the bank’s side, the money is usually held in a «Suspense Account» by the bank. It will be automatically refunded to your account within 3 to 5 business days.
Important: Do not attempt to deposit the same amount again until the status of the first one is confirmed as «Failed.»


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